Why are you and your people so ashamed of being called salesmen or sales
women? Nobody calls himself, or herself, a sales person anymore, and yet that’s
the job that gets your business moving and propels the whole economy.
You give yourselves titles such as account manager, regional manager,
director of customer fulfillment, consultant, specialist, agent, realtor, etc.
I’ll bet there are as many sales titles without the word sales in the title than
there are garden ants right now carting off my new 5 burner stainless steel
patio grill. Yet, what you do is sell.
Here are two problems with trying to hide from that truth:
- If your prospects and you know that you are a sales person who fails to
fess up when you introduce yourself, how can those prospects trust other
things you say?
- If you can’t look in the mirror and define your job using the "S" word,
how can you be happy, day in and day out, trying to close deals?
It’s not just you. Everybody’s doing it. There’s an even money bet that next
cold call you receive on your office phone will be from someone who says "Hi I’m
not calling to sell you anything, but…"
That little subterfuge shows a lack of courage, because everyone making sales
calls is afraid that you’re going to hang up, or throw them out, which you
might. That’s the numbers game part of sales. A certain percentage of cold calls
don’t need, or aren’t in the mood, for a sales pitch at the moment you show
up.
But, even if you hide that you are selling, those who are not in the mood to
waste time will hang up, or toss you out, anyway. Most of us will only listen to
a sales call if:
- We have enough time at the moment of contact, or
- There is something of value in it for us.
Isn’t that true for you? So, here’s how to feel good about your being in
sales and how to increase your success:
- Understand and believe in your product or service, knowing whom it will
help and whom it won’t.
- Do your homework and target those who benefit most from the relationship,
instead of wasting your time with people who need you like Michael Jackson
needed Jay Leno’s testimony in his molestation trial.
- Maintain trust by being honest from the first moment of contact. Keep
honor in your sales.
Think Donald Trump ever comes into a room saying, "I’m not trying to sell you
something"? Not a chance. The most successful people I know (and I know a lot of
very successful people) come right out with it. They open with something that
tells that they know about you, and can do something for you.
Try this: "Hi. I’m ____________. From what I’ve learned about you, I’ve found
that I can save you money, (or save you time on the job, or improve your
reporting, or improve your human resources, or reduce your inventory costs, or
make your people more productive, or help you find the office space you are
looking for, or sneak you out of town and get you out of that messy divorce
fight). Let me give you my two minute elevator pitch and you decide."
So, you’ve got two minutes to see if I agree with you as you talk about my
favorite subject: me. I know you sell and you know you sell. Now, do your
job.