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"COMMON SENSE BUSINESS"
Columns for 2005
By Stan Rosenzweig

Common sense business column # 26

Bring back snail mail to bring in more business

By Stan Rosenzweg

There's nothing as valuable as constant, repetitive contact with your customers, clients and prospects. But how can you accomplish that without spending too much money, time and effort?

For a while, email seemed to be the way to go. It was fast, easy and didn't have those darn incremental costs. Unfortunately, the greatest side effect of an explosion in spam, spyware and viruses, is the overzealous exercise of the delete key.

But, as you do to others, they do to you and most unsolicited email messages you blast out are trashed unread. So, what you really need is a model for creating and sending inexpensive messages that are:

  1. Cheap.
  2. Easy to provision and send.
  3. Appealing enough for people to want to read them.

I think I've found a solution, but don't laugh. You may feel a chuckle welling up when you realize what I am suggesting, but hear me out and you may just laugh all the way to the bank.

I'm speaking of a new service from the U.S. Postal Service and you can find it on their website: www.usps.com.

Here's how it works:

  1. Sign in as a new user. The account is free.
  2. Choose a post card, letter, brochure or multi-page booklet from a variety of paper sizes and colors.
  3. Design your mailing using popular software, including MS Word, and choose full color, spot color or black.
  4. Upload your project file and a data file that includes your mailing addressee information. The website tells how, or you can us the on-line form fillers to create your piece on-line from scratch.
  5. Order as many copies, or as few as you want. The printing looks great and you are not penalized for very short runs.

Recently, I did a mailing of 135 two side letters with embedded photos. I saved 6 cents per piece on postage and paid only 26 cents for paper, envelopes, printing, addressing, stuffing and mailing. I figure that the final cost was about 5 bucks less than if I'd have done it in-house and $50 less than using an on-line discount printer. The letters are sent first class instead of bulk, in order to get opened and read.

Do a full color mailing for just a few prospects at the same incremental cost as large runs. Ten customized, full color, 2 side, post cards cost only $2.20, plus 19 cents postage, which now links "the post office" with "efficiency." Wow.

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Stan Rosenzweig, president of Office Technology Consulting Inc., Stamford, CT, can be reached through www.phoneguru.com, or at (203)323-6070, ext. 82409.